KW
Ke W
1 reviews | Active since Mar 2016
06 May 2021, 21:29
Cellc secretly charging extra to phone sharecall numbers.
Why does Cellc charge extra to phone a sharecall number (086) that's supposed to be cheaper to phone because the recipient of the call also contributes to the cost of the call.
But instead for the 66c prepaid tariff plan, Cellc charge R2.50 per minute instead of the 66c
Here's a reply I got from Cellc about this.
Thank you for contacting Cell .
Please note it is R2.50C per minute to call share call numbers on 66 c.
Regards Nompumelelo Written Correspondence Team
Why hasn't Cellc updated it's systems to bill sharecalls correctly yet as sharecall has been around for many years. So why hasn't Cellc updated it's infrastructure to bill sharecalls correctly?
Helpful (0)
Replies (3)0
Replies (3)Cell C's replyOfficial
07 May 2021, 08:01Good day
Thank you for contacting Cell C.
We have received your review regarding the shared call billing.
Kindly send us a "Private Reply" with the Cell C number in question and the number contacted so we can investigate and assist.
^NZ
Thank you for contacting Cell C.
We have received your review regarding the shared call billing.
Kindly send us a "Private Reply" with the Cell C number in question and the number contacted so we can investigate and assist.
^NZ
Cell C's reply07 May 2021, 08:01
Official
Good day
Thank you for contacting Cell C.
We have received your review regarding the shared call billing.
Kindly send us a "Private Reply" with the Cell C number in question and the number contacted so we can investigate and assist.
^NZ
Thank you for contacting Cell C.
We have received your review regarding the shared call billing.
Kindly send us a "Private Reply" with the Cell C number in question and the number contacted so we can investigate and assist.
^NZ
Cell C's replyOfficial
07 May 2021, 16:09Which number are you calling so we can check with the business and advise you accordingly.
^NZ
^NZ
Cell C's reply07 May 2021, 16:09
Official
Which number are you calling so we can check with the business and advise you accordingly.
^NZ
^NZ
KW
Ke W's updateReviewer Update
07 May 2021, 16:18Momentum ***
Clicks sharecall (says so on their website) ***
Tyme bank ***
Clicks sharecall (says so on their website) ***
Tyme bank ***
KW
Ke W's update07 May 2021, 16:18
Reviewer Update
Momentum ***
Clicks sharecall (says so on their website) ***
Tyme bank ***
Clicks sharecall (says so on their website) ***
Tyme bank ***
