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Naomi N
1 reviews | Active since Sept 2016
19 Dec 2023, 08:15
CELLC *******, ****S AND ********* EMPLOYEES
THIS IS NOW UPSURD, YOU GUYS ARE STARTING YOUR NONSENSE AGAIN. ON FRIDAY I SPOKE TO NELISIWE FROM SOCIAL MEDIA WHO PHONED ME 3 TIMES, ON THE FIRST CALL SHE WAS VERY RUDE AND THE OTHER 2 CALLS SHE ASSURED ME THAT IT WAS THE HOLIDAY AND THE SSDA WILL CALL ME ON THE 18TH DEC 23. 18 DEC 23 THABANG FROM CELLC CUSTOMER SERVICE CALLED ME , I EXPLAINED TO HIM THE SITUATION. MY DEBIT ORDER WAS SUPPOSED TO HAVE BEEN STOPPED FROM A MONTH AGO. WHY ARE YOU STILL DEBITTING ME, YOUWERE SUPPOSED TO PHONE ME FOR THE ARRANGEMENTS, YOU GUYS ARE BIG ROGUES AND ****S, I EVEN STOPPED THE DEBIT ORDER WITH MY BANK, AND YOU LIKE ******* CHANGE THE REFERENCE AND STILL DEBIT ME WITH A DIFF REFERENCE. I NEED YOU TO STOP NOW, IS THE FESTIVE SEASON AND AGAIN YHOU ADDING TO MY FINANCIAL BURDEN. I NEED YOU TO STOP MAN, THIS IS RIDICULOUS. STOP BEING ***ARDS AND *****ING FROM INNOCENT PEOPLE.
Helpful (0)
Replies (7)0
Replies (7)
Cell C's replyOfficial
19 Dec 2023, 08:58Dear Naomi Naidoo
Thank you for contacting Cell C.
We sincerely apologize for the ongoing challenges you've faced, and we understand your frustration. Your concerns are our top priority, and we want to assure you that we are taking immediate action to address and resolve the issues you've highlighted.
Our team is committed to reaching out to you promptly to discuss your specific concerns in detail and work towards a satisfactory resolution. We appreciate your patience and the opportunity to make things right.
Regards,
Cell C | TM
Thank you for contacting Cell C.
We sincerely apologize for the ongoing challenges you've faced, and we understand your frustration. Your concerns are our top priority, and we want to assure you that we are taking immediate action to address and resolve the issues you've highlighted.
Our team is committed to reaching out to you promptly to discuss your specific concerns in detail and work towards a satisfactory resolution. We appreciate your patience and the opportunity to make things right.
Regards,
Cell C | TM
Cell C's reply19 Dec 2023, 08:58
Official
Dear Naomi Naidoo
Thank you for contacting Cell C.
We sincerely apologize for the ongoing challenges you've faced, and we understand your frustration. Your concerns are our top priority, and we want to assure you that we are taking immediate action to address and resolve the issues you've highlighted.
Our team is committed to reaching out to you promptly to discuss your specific concerns in detail and work towards a satisfactory resolution. We appreciate your patience and the opportunity to make things right.
Regards,
Cell C | TM
Thank you for contacting Cell C.
We sincerely apologize for the ongoing challenges you've faced, and we understand your frustration. Your concerns are our top priority, and we want to assure you that we are taking immediate action to address and resolve the issues you've highlighted.
Our team is committed to reaching out to you promptly to discuss your specific concerns in detail and work towards a satisfactory resolution. We appreciate your patience and the opportunity to make things right.
Regards,
Cell C | TM
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Naomi N's updateReviewer Update
19 Dec 2023, 09:41PLEASE ENSURE THIS NEVER HAPPENS AGAIN, PLEASE CAN I HAVE THE UNPAIDS OF R315.00 MINUSED OUT OF THE MONIES I OWE YOU, ALSO THE MANAGER PROMISED A 20% DISCOUNT, IN FACT I OWE YOU UNDER R800.00 NOW AND I DONT WANT THIS HAPPENING AGAIN, AND ALSO CELLC TO STOP LYING THEY ARE PHONING ME, WHEN THEY ARE NOT
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Naomi N's update19 Dec 2023, 09:41
Reviewer Update
PLEASE ENSURE THIS NEVER HAPPENS AGAIN, PLEASE CAN I HAVE THE UNPAIDS OF R315.00 MINUSED OUT OF THE MONIES I OWE YOU, ALSO THE MANAGER PROMISED A 20% DISCOUNT, IN FACT I OWE YOU UNDER R800.00 NOW AND I DONT WANT THIS HAPPENING AGAIN, AND ALSO CELLC TO STOP LYING THEY ARE PHONING ME, WHEN THEY ARE NOT
Cell C's replyOfficial
19 Dec 2023, 09:45Our team will revert back with feedback regarding your request.
Regards,
Cell C | TM
Regards,
Cell C | TM
Cell C's reply19 Dec 2023, 09:45
Official
Our team will revert back with feedback regarding your request.
Regards,
Cell C | TM
Regards,
Cell C | TM
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Naomi N's updateReviewer Update
19 Dec 2023, 16:26ITS NOW THE END OF DAY AND NO ONE HAS CLLED ME AS YET.
STOP DEBITTING MY ACCOUNT
I REFUSE TO PAY URL ANYMORE
YOU HAVE CRIPPLED MY BANK ACCOUNT
STOP DEBITTING MY ACCOUNT
I REFUSE TO PAY URL ANYMORE
YOU HAVE CRIPPLED MY BANK ACCOUNT
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Naomi N's update19 Dec 2023, 16:26
Reviewer Update
ITS NOW THE END OF DAY AND NO ONE HAS CLLED ME AS YET.
STOP DEBITTING MY ACCOUNT
I REFUSE TO PAY URL ANYMORE
YOU HAVE CRIPPLED MY BANK ACCOUNT
STOP DEBITTING MY ACCOUNT
I REFUSE TO PAY URL ANYMORE
YOU HAVE CRIPPLED MY BANK ACCOUNT
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Naomi N's updateReviewer Update
21 Dec 2023, 10:01ITS GOING ON 8 MONTHS AND MY ISSUE IS NOT RESOLVED, FOR ALL THE FINANCIAL CONSTRATINTS THAT CELLC HAS PUT ME THROUGH, I NEED THEM TO WRITE THIS DEBT OFF AND STOP HARASSING ME AND *****ING FROM ME, THEY HAVE COST ME SO MUCH IN UNPAIDS , AND THEY STILL CONTINUE DEBITTING MY ACCOUNT. I AM STILL WAITING FOR THE MANAGER WHO PHONED ME ON THE 8/12/2023 TO PHONE ME, WHO MADE BROKEN PROMISES, PHUMZILE AND ESPECIALLY NELISIWE WHO IS A RUDE PERSON AND VERY ABRUPT AND UNHELPFUL.
I NEED SOMEONE SENIOR TO CALL ME OR GIVE ME THE CONTACT DETAILS OF CELLC , I WOULD LIKE TO EXPRESS MY DISGUST AT THIS NETWORK.
YOU PUT INNOCENT PEOPLE TO STRESS
I NEED SOMEONE SENIOR TO CALL ME OR GIVE ME THE CONTACT DETAILS OF CELLC , I WOULD LIKE TO EXPRESS MY DISGUST AT THIS NETWORK.
YOU PUT INNOCENT PEOPLE TO STRESS
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Naomi N's update21 Dec 2023, 10:01
Reviewer Update
ITS GOING ON 8 MONTHS AND MY ISSUE IS NOT RESOLVED, FOR ALL THE FINANCIAL CONSTRATINTS THAT CELLC HAS PUT ME THROUGH, I NEED THEM TO WRITE THIS DEBT OFF AND STOP HARASSING ME AND *****ING FROM ME, THEY HAVE COST ME SO MUCH IN UNPAIDS , AND THEY STILL CONTINUE DEBITTING MY ACCOUNT. I AM STILL WAITING FOR THE MANAGER WHO PHONED ME ON THE 8/12/2023 TO PHONE ME, WHO MADE BROKEN PROMISES, PHUMZILE AND ESPECIALLY NELISIWE WHO IS A RUDE PERSON AND VERY ABRUPT AND UNHELPFUL.
I NEED SOMEONE SENIOR TO CALL ME OR GIVE ME THE CONTACT DETAILS OF CELLC , I WOULD LIKE TO EXPRESS MY DISGUST AT THIS NETWORK.
YOU PUT INNOCENT PEOPLE TO STRESS
I NEED SOMEONE SENIOR TO CALL ME OR GIVE ME THE CONTACT DETAILS OF CELLC , I WOULD LIKE TO EXPRESS MY DISGUST AT THIS NETWORK.
YOU PUT INNOCENT PEOPLE TO STRESS
Cell C's replyOfficial
21 Dec 2023, 10:06We do apologize for the delay in having the matter resolved.
An urgent follow up has been sent to the department attending to your query.
Feedback will be provided as soon as possible.
Cell C | DA
An urgent follow up has been sent to the department attending to your query.
Feedback will be provided as soon as possible.
Cell C | DA
Cell C's reply21 Dec 2023, 10:06
Official
We do apologize for the delay in having the matter resolved.
An urgent follow up has been sent to the department attending to your query.
Feedback will be provided as soon as possible.
Cell C | DA
An urgent follow up has been sent to the department attending to your query.
Feedback will be provided as soon as possible.
Cell C | DA
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Naomi N's updateReviewer Update
21 Dec 2023, 16:22Zodaw called me from collections, To date this has been the most polite person have spoken to from cellc. She told me Mika emailed her, however conveniently didnt inform her of the issue at hand, She is also not aware of the manager that called me on the 8 December and also towards the 3rd week of November 23, who was the one he advised on the 20% discount. She escalated to her manager to call me, who also is unaware of the issue at hand, and she advised that manager will call me, I am still not satisfied with social media for not giving the collections department the proper feedback and asking for me and not my dad, AT THIS STAGE, I WANT CELLC TO WRITE THE BALANCE OFF AS I HAVE PAID MORE IN UNPAIDS THAN THE CELLC CONTRACT , SHE ALSO ADVISED THE CONTRACT ENDS IN JAN AND NOT OCTOBER , SO IT DOES'NT SEEM LIKE THE PEOPLE KNOW WHJAT THEY ARE DOING
ALSO THE MANAGER THAT MADE ALL THESE FALSE PROMISES SHOULD BE DEALT WITH, IF YOU RUNNING SUCH A BIG NETWORK, GO TO YOUR QUALITY ASSURANCE DEPARTMENT AND GET THEM TO SEE WHO CALLED ME ON THE 8TH DECEMBER 23 AND FIND THE RECORDINGS.
WRITE THIS BALANCE OFF AND STOP PHONING ME AND COMING BACK WITH BROKEN PROMISES OR NOT GETTING THE CORRECT FEEDBACK TO ME, SIMPLE!!!!!!!!
ALSO THE MANAGER THAT MADE ALL THESE FALSE PROMISES SHOULD BE DEALT WITH, IF YOU RUNNING SUCH A BIG NETWORK, GO TO YOUR QUALITY ASSURANCE DEPARTMENT AND GET THEM TO SEE WHO CALLED ME ON THE 8TH DECEMBER 23 AND FIND THE RECORDINGS.
WRITE THIS BALANCE OFF AND STOP PHONING ME AND COMING BACK WITH BROKEN PROMISES OR NOT GETTING THE CORRECT FEEDBACK TO ME, SIMPLE!!!!!!!!
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Naomi N's update21 Dec 2023, 16:22
Reviewer Update
Zodaw called me from collections, To date this has been the most polite person have spoken to from cellc. She told me Mika emailed her, however conveniently didnt inform her of the issue at hand, She is also not aware of the manager that called me on the 8 December and also towards the 3rd week of November 23, who was the one he advised on the 20% discount. She escalated to her manager to call me, who also is unaware of the issue at hand, and she advised that manager will call me, I am still not satisfied with social media for not giving the collections department the proper feedback and asking for me and not my dad, AT THIS STAGE, I WANT CELLC TO WRITE THE BALANCE OFF AS I HAVE PAID MORE IN UNPAIDS THAN THE CELLC CONTRACT , SHE ALSO ADVISED THE CONTRACT ENDS IN JAN AND NOT OCTOBER , SO IT DOES'NT SEEM LIKE THE PEOPLE KNOW WHJAT THEY ARE DOING
ALSO THE MANAGER THAT MADE ALL THESE FALSE PROMISES SHOULD BE DEALT WITH, IF YOU RUNNING SUCH A BIG NETWORK, GO TO YOUR QUALITY ASSURANCE DEPARTMENT AND GET THEM TO SEE WHO CALLED ME ON THE 8TH DECEMBER 23 AND FIND THE RECORDINGS.
WRITE THIS BALANCE OFF AND STOP PHONING ME AND COMING BACK WITH BROKEN PROMISES OR NOT GETTING THE CORRECT FEEDBACK TO ME, SIMPLE!!!!!!!!
ALSO THE MANAGER THAT MADE ALL THESE FALSE PROMISES SHOULD BE DEALT WITH, IF YOU RUNNING SUCH A BIG NETWORK, GO TO YOUR QUALITY ASSURANCE DEPARTMENT AND GET THEM TO SEE WHO CALLED ME ON THE 8TH DECEMBER 23 AND FIND THE RECORDINGS.
WRITE THIS BALANCE OFF AND STOP PHONING ME AND COMING BACK WITH BROKEN PROMISES OR NOT GETTING THE CORRECT FEEDBACK TO ME, SIMPLE!!!!!!!!