TZ
Thabsile Z
1 reviews | Active since Aug 2019
30 Apr 2022, 03:47
CELLC RUINED MY CREDIT SCORE AND I CAN'T OPEN ANOTHER ACCOUNT 💔
Dear Peter
DON'T TAKE CELLC CONTRACT PLEASE I have been writing here about CELLC since DECEMBER but my complaint has not been resolved. I took a contract with CELLC and in December I settled the account via NDS and Received a settlement letter from NDS which I emailed to CELLC but they still refused to closed the account and they are ruining my credit score. Now I cannot open another account because of them. On my credit it showing that I owing CELLC
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
30 Apr 2022, 16:33Hi Thabsile
Thank you for reaching out.
Kindly be advised your matter is still being worked on, we're still waiting for NDS to do the pay-over for your account.
^NH
Thank you for reaching out.
Kindly be advised your matter is still being worked on, we're still waiting for NDS to do the pay-over for your account.
^NH
Cell C's reply30 Apr 2022, 16:33
Official
Hi Thabsile
Thank you for reaching out.
Kindly be advised your matter is still being worked on, we're still waiting for NDS to do the pay-over for your account.
^NH
Thank you for reaching out.
Kindly be advised your matter is still being worked on, we're still waiting for NDS to do the pay-over for your account.
^NH
TZ
Thabsile Z's updateReviewer Update
30 Apr 2022, 20:25NDS assured me that they paid over the money. So that means all of you are ***** and ****s. I have been calling and sending emails since December but I don't get clarity on what's going on. Also how is it my problem that NDS hasn't paid the money to you. It you who whose NDS to collect for you. I paid what I owed CELLC and I have proof of that. You are the ones that I must pay the money to NDS. I even paid R50 extra for that matter. I regret paying because what's the point if you still dragging my name on the mad. My account got into arrears because of your *********** Consultants. They told me my account was not owing only to findout it was still owing it was in arrears as well. I had the same account with MTN and I never encountered such problems. After paying the money they closed my account. You just want to drag things deliberately. Your consultants keep on calling me making offers but when I asked for my account to be closed you make excuses
TZ
Thabsile Z's update30 Apr 2022, 20:25
Reviewer Update
NDS assured me that they paid over the money. So that means all of you are ***** and ****s. I have been calling and sending emails since December but I don't get clarity on what's going on. Also how is it my problem that NDS hasn't paid the money to you. It you who whose NDS to collect for you. I paid what I owed CELLC and I have proof of that. You are the ones that I must pay the money to NDS. I even paid R50 extra for that matter. I regret paying because what's the point if you still dragging my name on the mad. My account got into arrears because of your *********** Consultants. They told me my account was not owing only to findout it was still owing it was in arrears as well. I had the same account with MTN and I never encountered such problems. After paying the money they closed my account. You just want to drag things deliberately. Your consultants keep on calling me making offers but when I asked for my account to be closed you make excuses