JVdW
Johannes Van der Walt

1 reviews | Active since Feb 2010

17 Feb 2015, 12:57

CELLC: ******* IN YOUR HANDS

This company managed to stoop to a lower level than the lowest low. It's no secret that I hate CELLC a lot. CELL IS USELESS AND CAN'T DELIVER ANY SERVICE. But now they have gone even further and breached my contract. I am on a contract with a fixed amount per month. That means these CELLC people can't use their greasy fat fingers to type up a colossal bill at the end of the month. But now, out of nowhere and without my consent - they changed my contract and increased the monthly payment. On what planet is a company stupid enough to do this? Now in the news a guy spoke about CELLC NOT BEING ABLE TO ADDRESS THE CUSTOMERS MANY COMPLAINTS AND THEREFOR WILL IN MOST PROBABILITY GO BANKRUPT IN YEARS TO COME. I pray this happens sooner than later, I really need a better mobile network. An unsatisfied customer is one who prevents other customers from falling in the same trap, and boy CELLC have I helped people stay away from you! To others still deciding - DO YOU REALLY WANT TO JOIN A COMPANY THAT CAN'T GIVE YOU PROPER CONNECTIVITY? NO CALLS LONGER THAT 5 MIN? AND NOW - A COMPANY THAT WILL BREACH YOUR CONTRACT OUT OF SHEER STUPIDITY? CELLC IS NOT THE FUTURE. STAY AWAY. BE INFORMED.

0
Replies (1)
Cell C
Cell C's reply17 Feb 2015, 13:27
Official
Hello JohannesL,

Please note that in terms of your Subscriber Agreement, Cell C has the option of changing any of the Charges from time to time, by means of publishing an amended Tariff Plan and by informing you in writing.

These Charges include applicable connection fee, Subscription Fee, Usage Charges, SIM Card Fee, Goods Fee and any other Charge relating to the provision of Cell C's Services to the customer in terms of the Agreement.

Regards
Cell C | PN