1 reviews | Active since Jan 2015
cellc ripping me off
<p>I am very disgusted with how cell c treat their customer I have been a loyal customer with cell c for more than 5 years and I took a contract with them I was paying 169 for the contract and in February 2016 I called in requesting a settlement amount and they said it's 978 I paid it in full and called them to cancel and I was told it's called in march I was debit 978 I called them and asked what it is for and I was told it's an error and that it will never occur again and in april they debit 978 again I logged a complaint and skhumbuso ndlovhu contacted me and assured me that it will never happen again, my car has just been written off I'm trying to apply for finance for a new car and I'm told that I have a cell account which is in arrears for 978, I'm deeply hurt as the only mistake I made was to settle the account early I pulled out 3 credit report and it shows that I have an open account with cellc from the 01/04/2016 and it's in arreas I want cell c to fix this as a matter of urgency and update on it and stop debiting my account I'm going to take this matter with computer protection and Sue them for credit damage</p>
We are in receipt of your complaint and apologise for the inconvenience caused. Be assured this will be sorted.
One of our cosultants will contact you and advise on a way forward.
Regards
Cell C | PN
Best regards,
We are in receipt of your complaint and apologise for the inconvenience caused. Be assured this will be sorted.
One of our cosultants will contact you and advise on a way forward.
Regards
Cell C | PN
Best regards,
