1 reviews | Active since Oct 2016

12 Dec 2016, 14:05

CellC Repairs Centre poor service delivery

<p>I got a cellphone contract with cell c,so i upgraded to new Sony C4 Phone.I got the phone in October & is already giving me problems,so I booked it for repairs on the 18 November 2016 and even today has not collected the phone.When I call them they keep saying they will collect.I really dont know what to do anymore,I actually no longer want the phone anymore</p>

0
Replies (2)
Cell C
Cell C's reply12 Dec 2016, 14:45
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | PN

Cell C
Cell C's reply13 Dec 2016, 15:25
Official

As per feedback, you have been contacted and assisted with this matter.

Regards

Cell C | PN