CellC & RAM bad customer experience

I upgraded all 3 my numbers with CellC, they very extremely helpful until the sale was made for the 3 upgrades. I asked that they delver all 3 devised together - I was not informed that they don't have stock of 1 of the phones until later - I was also informed that I could get 2 smart watches but then later I was informed that I could only qualify for 1 . . . . After numerous calls (from my side) to date I was not informed when I will get the 3rd device (seeing that they delivered the other 2 even tough I asked for everything to be delivered at once). I get a sms from their courier saying the parcel will be delivered 13.12.24 (hoping it is the device I ordered seeing that no one from CellC called ne back) only to see they gave the incorrect address AFTER they delivered the other devices?

So now there will be a delay with delivery - I gave my work address now it is weekend and the parcel has not been marked for delivery by their courier - I called early this morning to make sure they update the address and send parcel today.

I feel, that the gentleman who helped me only wanted to get a sale - saying I must not talk to anyone else if the call about my upgrade - and once he got the sale could not care less about me getting the orders.

If the device will now be delivered over the weekend I have to changed the address again - which will cause another delay - the courier company they use does not answer the phone, the whats app number always has high volumes and then they send you back to the main menu without assisting.

Please sort out the delivery seeing that your consultant gave the incorrect address and your courier does not pick up their phone so I can confirm where they can deliver (at the same address they already delivered to this week but)