FsDS
Fanie snr De Swardt
1 reviews | Active since Jun 2018
11 Dec 2018, 17:41
Cellc poor service to custommers
My fibre line is of sice 01/11/2018. 11 calls to support later and no one contacted me yet. Every time they spoke to me on my account. I phoned them i was told they cellc will contact me. The amount of minutes i spend on the phone to call them is. 135minutes. Just to receive no service.
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Replies (2)
Cell C's replyOfficial
12 Dec 2018, 07:19Good morning Fanie
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want we want for our customers.
Do expect communication.
Regards
Cell C | PN
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want we want for our customers.
Do expect communication.
Regards
Cell C | PN
Cell C's reply12 Dec 2018, 07:19
Official
Good morning Fanie
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want we want for our customers.
Do expect communication.
Regards
Cell C | PN
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want we want for our customers.
Do expect communication.
Regards
Cell C | PN
FsDS
Fanie snr De Swardt's updateReviewer Update
12 Dec 2018, 16:39THANK YOU FOR NOTHING. End of business 12/12/2018. And still nothing from CellC. This is exactly the kind of service I am receiving for more than a week already. All talk but no service.
FsDS
Fanie snr De Swardt's update12 Dec 2018, 16:39
Reviewer Update
THANK YOU FOR NOTHING. End of business 12/12/2018. And still nothing from CellC. This is exactly the kind of service I am receiving for more than a week already. All talk but no service.