KG
KAMAL G
1 reviews | Active since Sept 2014
31 Jan 2019, 09:34
Cellc Poor service
Unauthorised debit on my bank account by Cell C's legal dept.When I contacted the call center they cannot assist .Had to be transferred to the legal dept and the call charge was at full rate waited for 25mins no answer.Looks like just another way of making money from clients.Very poor and unprofessional
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Replies (2)0
Replies (2)
Cell C's replyOfficial
31 Jan 2019, 10:27Good morning Kamal
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want we want for our customers.
Do expect communication.
Regards
Cell C | PN
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want we want for our customers.
Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's reply31 Jan 2019, 10:27
Official
Good morning Kamal
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want we want for our customers.
Do expect communication.
Regards
Cell C | PN
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want we want for our customers.
Do expect communication.
Regards
Cell C | PN
Best regards,
KG
KAMAL G's updateReviewer Update
04 Feb 2019, 11:04the response to hellopeter was quick yet absolutely nothing has been done about my actual issue
KG
KAMAL G's update04 Feb 2019, 11:04
Reviewer Update
the response to hellopeter was quick yet absolutely nothing has been done about my actual issue