MM
Mariette M
1 reviews | Active since Jul 2020
01 Jul 2020, 14:16
CellC poor network connectivity
Although I have a lot of data I can hardly use it. I lose connectivity every single day (throughout the day at almost 2 minute intervals). When I call CellC to report it, their responses have been that there is nothing wrong with their network. When I look at all the complaints about network connectivity here, it seems they don't know what is going on on their own network. This is shocking and unacceptable to say the least. What can be done about this?
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
01 Jul 2020, 14:37Hi Mariette
We acknowledge receipt of your complaint and apologize for the service you have been experiencing.
Where are you experiencing this and when did it start?
^PN
We acknowledge receipt of your complaint and apologize for the service you have been experiencing.
Where are you experiencing this and when did it start?
^PN
Cell C's reply01 Jul 2020, 14:37
Official
Hi Mariette
We acknowledge receipt of your complaint and apologize for the service you have been experiencing.
Where are you experiencing this and when did it start?
^PN
We acknowledge receipt of your complaint and apologize for the service you have been experiencing.
Where are you experiencing this and when did it start?
^PN
MM
Mariette M's updateReviewer Update
01 Jul 2020, 16:22Thank you for the quick reply. The problem started over 2 months ago. I had no problems before that time.
MM
Mariette M's update01 Jul 2020, 16:22
Reviewer Update
Thank you for the quick reply. The problem started over 2 months ago. I had no problems before that time.
MM
Mariette M's updateReviewer Update
01 Jul 2020, 16:38Good day to you. Thanks for the quick response.
I move around a lot because of work. The signal is bad everywhere and it started about two month ago.
I move around a lot because of work. The signal is bad everywhere and it started about two month ago.
MM
Mariette M's update01 Jul 2020, 16:38
Reviewer Update
Good day to you. Thanks for the quick response.
I move around a lot because of work. The signal is bad everywhere and it started about two month ago.
I move around a lot because of work. The signal is bad everywhere and it started about two month ago.