CELLC - POOR EVERYTHING

On the 1st of July 2024, we app**** for a contract ontop of our current contract with Celc. We go through the process and all is good. then on the 4th of July Cellc calls me to sell me the same product i just bought(what a joke) we tell then um man how can you sell me something i just bought on contract and while im talking you please check the status. She then tells me oh its rejected cause the address is in correct..... i tell her man how so and can we fix it. her response" Eish Mummy I dont know" and then proceeds to laugh at me. we ask her is that how you speak to your customer like that, So rude and just a joke. Never the less i call back on the and ask to speak to the manager. i get put through and he helps me correct the issue, well you would think ok now we can get the delivery, no one, Cellc again does their stories.... i get told delivery monday. well guess what, delivery didnt take place, then tuesday nothing we now on Wednesday, i get a message from their courier, RTT (Courier IT) i get a call asking if i have recieved delivery i say sorry mam no delivery. she then proceeds to tell me i know you didnt get it cause there is a issue and guess what the issue is the address...... now no one can tell me when i can get the delivery. CELLC THIS IS A JOKE, HOW DO YOU RUN A COMPANY LIKE THIS!!! im shocked at your service and a laptop i will never get cause all you got is excuses... next time Cellc ill give you a bucket of excuses of what to use this is just s joke