1 reviews | Active since Feb 2015
Cellc poor cellular and data service in rural area
Cellc has very poor coverage in rural areas. I know this because I travel a lot to Limpopo and the Northern Cape. They boast that they have a roaming agreement with Vodacom in areas where there is no Cellc signal. The problem is two-fold:<br> One: Roaming to Vodacom only kicks in when there is no Cellc coverage. When the signal is poor and unusable it does not roam so you stay connected to Cellc but am unable to get any service.<br> Two: The roaming agreement with Vodacom does not include 3G data so the Cellc customer is without a data service all the time while roaming on Vodacom. <br> Cellc has made a brave attempt to try and establish itself as a network but I am afraid it lacks the infrastructure to ever become a major player. I am definitely not going to renew my contract because every day I am not in a major town or city I am out of service
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
