AF
Audrey F
1 reviews | Active since Dec 2013
05 Feb 2026, 09:35
CellC pathetic data
Really i but data for i ran out, this all yesterday after 4pm. Nothing reflected this morning so i used my MrP account to purchase just a small amount for i am awaiting the big amount i already paid for.
I call and they say iust wait 24hours. Really.
This mornings data is showing but yesterdays purchase not but my money is gone
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
05 Feb 2026, 09:54Dear Audrey F,
Thank you for contacting Cell C.
We sincerely apologize for the inconvenience and understand how frustrating this situation must be. We acknowledge that your data purchase from yesterday has not reflected, despite the deduction, and this is certainly not the experience we want for our customers.
Please rest assured that our Support team is actively investigating the matter and is working diligently to ensure that the issue is resolved and your payment is credited accordingly. We appreciate your patience and understanding while we address this.
Regards,
Cell C | LS
Thank you for contacting Cell C.
We sincerely apologize for the inconvenience and understand how frustrating this situation must be. We acknowledge that your data purchase from yesterday has not reflected, despite the deduction, and this is certainly not the experience we want for our customers.
Please rest assured that our Support team is actively investigating the matter and is working diligently to ensure that the issue is resolved and your payment is credited accordingly. We appreciate your patience and understanding while we address this.
Regards,
Cell C | LS
Best regards,
Cell C's reply05 Feb 2026, 09:54
Official
Dear Audrey F,
Thank you for contacting Cell C.
We sincerely apologize for the inconvenience and understand how frustrating this situation must be. We acknowledge that your data purchase from yesterday has not reflected, despite the deduction, and this is certainly not the experience we want for our customers.
Please rest assured that our Support team is actively investigating the matter and is working diligently to ensure that the issue is resolved and your payment is credited accordingly. We appreciate your patience and understanding while we address this.
Regards,
Cell C | LS
Thank you for contacting Cell C.
We sincerely apologize for the inconvenience and understand how frustrating this situation must be. We acknowledge that your data purchase from yesterday has not reflected, despite the deduction, and this is certainly not the experience we want for our customers.
Please rest assured that our Support team is actively investigating the matter and is working diligently to ensure that the issue is resolved and your payment is credited accordingly. We appreciate your patience and understanding while we address this.
Regards,
Cell C | LS
Best regards,
AF
Audrey F's updateReviewer Update
05 Feb 2026, 10:25Thank you received a message that you attending to it. I did call into your customer care person just said the whole time i mist wait 24hours. I need the data and that is my problem
AF
Audrey F's update05 Feb 2026, 10:25
Reviewer Update
Thank you received a message that you attending to it. I did call into your customer care person just said the whole time i mist wait 24hours. I need the data and that is my problem
Cell C's replyOfficial
05 Feb 2026, 10:31We completely understand your frustration and sincerely apologize for the inconvenience caused. We acknowledge that you need your data urgently, and waiting 24 hours has been inconvenient for you.
Please rest assured that our Support team is actively looking into this and working to ensure that your data is credited without further delay. We appreciate your patience while we resolve this matter for you.
Cell C | LS
Please rest assured that our Support team is actively looking into this and working to ensure that your data is credited without further delay. We appreciate your patience while we resolve this matter for you.
Cell C | LS
Best regards,
Cell C's reply05 Feb 2026, 10:31
Official
We completely understand your frustration and sincerely apologize for the inconvenience caused. We acknowledge that you need your data urgently, and waiting 24 hours has been inconvenient for you.
Please rest assured that our Support team is actively looking into this and working to ensure that your data is credited without further delay. We appreciate your patience while we resolve this matter for you.
Cell C | LS
Please rest assured that our Support team is actively looking into this and working to ensure that your data is credited without further delay. We appreciate your patience while we resolve this matter for you.
Cell C | LS
Best regards,
AF
Audrey F's updateReviewer Update
05 Feb 2026, 14:55CellC has called me and now it is resolved.
Thank you CellC
Thank you CellC
AF
Audrey F's update05 Feb 2026, 14:55
Reviewer Update
CellC has called me and now it is resolved.
Thank you CellC
Thank you CellC
Cell C's replyOfficial
05 Feb 2026, 15:05Thank you so much for the update. We’re glad to hear that we were able to assist you. If you’re happy with the service, we’d really appreciate it if you could share your experience in a new HelloPeter review and kindly rate the agent. Your feedback helps us recognize great service and continue improving for our customers.
Regards,
Cell C | LS
Regards,
Cell C | LS
Best regards,
Cell C's reply05 Feb 2026, 15:05
Official
Thank you so much for the update. We’re glad to hear that we were able to assist you. If you’re happy with the service, we’d really appreciate it if you could share your experience in a new HelloPeter review and kindly rate the agent. Your feedback helps us recognize great service and continue improving for our customers.
Regards,
Cell C | LS
Regards,
Cell C | LS
Best regards,