MK
Meryl-Lana Koeresies

1 reviews | Active since May 2015

17 Mar 2016, 09:39

CellC, pathetic billing

I have two contracts with Cell C, the one for R99 and the other R69, now i am being billed for R399 for the month of March, I also received call time if R150. I cant even remember this being discussed with me. If the amount of R399 is deducted,I will be forced to reverse the payment and cancel the crontact. Whats more is that I got a text on my phone saying that my unbilled account is R140? So what is the actual amount.

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Replies (1)
Cell C
Cell C's reply17 Mar 2016, 10:27
Official
Hello Meryllana,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,