tB
tania B
1 reviews | Active since Apr 2015
25 Apr 2015, 21:03
CellC- No signal, unable to use my phone
i have logged a complaint on 22.04.2015 on CellC customer services email address, to date I haven't received any feedback. It is now 3 days later and I am still unable to receive or make calls. This is not acceptable and placing me at risk as I am unable to use my phone when there is an emergency. I wish to cancel my contract as this is a recurring thing.
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
28 Apr 2015, 07:13Hello TBisschoff,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | DA
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | DA
Cell C's reply28 Apr 2015, 07:13
Official
Hello TBisschoff,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | DA
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | DA