Cellc - No Hope !!!!

Horrible customer service and experience with cellc. I've been trying to sort out my account and make payment arrangements since the 13th of October with multiple cases and emails being sent. Covid has had a devastating impact on everyone ..... but this does not excuse the disastrous service I have been having from cellc. Basically I haven't recieved a single call back from the 13th of October for any of the cases or escalations logged. Some consultants I speak to attempt to be helpful whilst others couldn't give a flying F..... today I speak to a consultant who even said she would be transferring me to a manager only to put me back to the main menu..... I've had it ...I'm at my wits end guys.... honestly you guys are making Telkom look amazing right now..... Someone call me asap !!!!! And please look through all of the case notes because I'm literally done with all the hours I've spent explain the same thing to different people only to be told they cant do anything !!!!!!!!!!!!!!!!!!!