SvdV
Sybil van der Vyver

1 reviews | Active since Jan 2013

28 Nov 2018, 11:13

CellC No-Fibre

I have had no fibre connection for 7 days now. I have phoned every single day and every single day the case is 'being escalated'. This means NOTHING anymore. I run a business form home and I'm losing money. My mobile data has been depleted in an effort to get some work done. I am trying relentlessly to phone the contact center, but no one ever picks up I would recommend that anyone stays away from using CellC for Fibre connection

0
Replies (2)
Cell C
Cell C's reply28 Nov 2018, 11:53
Official
Good morning Sybil

We will ensure that a solution is provided. Do expect communication.

Apologies for the poor service.

Regards
Cell C | PN
Cell C
Cell C's reply28 Nov 2018, 15:49
Official
As per feedback, you have been contacted and assisted with this matter.

Regards
Cell C | PN