SvdV
Sybil van der Vyver

1 reviews | Active since Jan 2013

05 Sept 2018, 12:32

CellC No-Fibre

I have had no fibre connection for 7 days now. I have phoned every single day and every single day the case is 'being escalated'. This means NOTHING anymore. I run a business form home and I'm losing money. My mobile data has been depleted in an effort to get some work done. I would recommend that anyone stays away from using CellC for Fibre connection

0
Replies (3)
Cell C
Cell C's reply05 Sept 2018, 12:59
Official

Good afternoon Sybil

We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply07 Sept 2018, 11:46
Official

Please note that Palesa has escalated your complaint for further assistance.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply07 Sept 2018, 11:48
Official

Please note that Palesa has escalated your complaint for further assistance.

Regards
Cell C | PN

Best regards,