Cellc - My Taxi

<p>Last month i called Cellc to activate My Taxi, i got a message confirming that it's active, after a couple of days, i called my taxi to make use of the service, i spoke Ysrieh, it was 16 May, he advised me that service is not active, i called Cellc to deactivate, and i requested that they don't bill for it, since i couldn't use it, it was deactivated, it shows on my bill for the current month, i called in to request for a refund, case was escalated with case number 7051****28 one of your urgents called me, she was very rude and she wasn't helpful at all, i was advised to call my taxi, my taxi advised me to call cellc, now i don't knowwhat's happening here.</p> <p>Please assist. Number in question and contact number: ********** 023</p>