EN
Elizabeth N
1 reviews | Active since Feb 2022
16 Nov 2022, 02:02
CellC must change courier company urgently
I app**** for a contract phone and it was approved. Got an sms next day that I'll get my phone in 3 days but to date I haven't received my phone. I'm so disappointed with cell c for using a useless courier company, courier it is very useless and unprofessional, cellc must change courier company or they going to lose customers because of this useless courier service they use.
Helpful (0)
Replies (4)0
Replies (4)EN
Elizabeth N's updateReviewer Update
16 Nov 2022, 09:27I've been getting the same response for the past week and to date I still haven't received my phone, if I don't get my phone today please cancel my order with immediate effect
EN
Elizabeth N's update16 Nov 2022, 09:27
Reviewer Update
I've been getting the same response for the past week and to date I still haven't received my phone, if I don't get my phone today please cancel my order with immediate effect
Cell C's replyOfficial
16 Nov 2022, 09:55Dear Elizabeth Ntombikayise,
Kindly be advised that we have escalated your query to our team and one of our consultants will contact you to further assist. Regards
^ZM
Kindly be advised that we have escalated your query to our team and one of our consultants will contact you to further assist. Regards
^ZM
Cell C's reply16 Nov 2022, 09:55
Official
Dear Elizabeth Ntombikayise,
Kindly be advised that we have escalated your query to our team and one of our consultants will contact you to further assist. Regards
^ZM
Kindly be advised that we have escalated your query to our team and one of our consultants will contact you to further assist. Regards
^ZM
EN
Elizabeth N's updateReviewer Update
16 Nov 2022, 17:14I'm so so beyond disappointed again no consultants contacted me and still my phone is not delivered. Correct me if I'm wrong guys what must one do to get better service, I give up.
EN
Elizabeth N's update16 Nov 2022, 17:14
Reviewer Update
I'm so so beyond disappointed again no consultants contacted me and still my phone is not delivered. Correct me if I'm wrong guys what must one do to get better service, I give up.
EN
Elizabeth N's updateReviewer Update
16 Nov 2022, 17:17Cell C and courier it really your service is really pathetic, I'll never recommend both companies even to my worst enemy
EN
Elizabeth N's update16 Nov 2022, 17:17
Reviewer Update
Cell C and courier it really your service is really pathetic, I'll never recommend both companies even to my worst enemy