TZ
Thabani Z

1 reviews | Active since Oct 2015

17 Nov 2015, 12:35

CellC **** to me

I app**** for CellC contract on the 13th of October 2015 and it was approved same time, I was told that I will receive my phone within two weeks, after two weeks I called to check up , I was told that the phone is still out of stock and they will receive it 31 October 2015. I called again to check , they said again it out of stock. On the 8/9th November, someone called and told me that my application expired and we did a new one , and this time , he promised me that I will receive the phone within 7 days, after 4 days, cellc called me again and asked to confirm my work telephone number. Yesterday I called and cell c is now going to delivery in December. I'm lost I don't know anymore. I just want to cancel , calling your call center is expensive since you take atleast 15 minutes to answer.

0
Replies (1)
Cell C
Cell C's reply17 Nov 2015, 13:03
Official
Hello Mthiboz Onlife,

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.

Regards
Cell C | PN

Best regards,