DP
Dasha P
1 reviews | Active since Jul 2020
14 Aug 2020, 10:37
Cellc isn't worth it.
If I had a choice , I wouldn't even give cellc half a star. Absolutely not worth it. My account had been handed over to legal department. They were debiting my account and just stopped after some months. With no communication about them not debiting. I called the contact centre 3 weeks to escalate the matter as the legal team Is working from home. I made arrangements to sort out my accounts and now cellc is being unapologetic. Absolutely not helpful at all.
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Cell C's replyOfficial
14 Aug 2020, 10:53Good Day Dasha
Thank you for making contact with Cell C regarding your account.
On behalf of Cell C, we want to extend our sincerest apologies for the negative experience that you had with our customer service.
The matter has been escalated and our team will be in touch to assist.
^NS
Thank you for making contact with Cell C regarding your account.
On behalf of Cell C, we want to extend our sincerest apologies for the negative experience that you had with our customer service.
The matter has been escalated and our team will be in touch to assist.
^NS
Best regards,
Cell C's reply14 Aug 2020, 10:53
Official
Good Day Dasha
Thank you for making contact with Cell C regarding your account.
On behalf of Cell C, we want to extend our sincerest apologies for the negative experience that you had with our customer service.
The matter has been escalated and our team will be in touch to assist.
^NS
Thank you for making contact with Cell C regarding your account.
On behalf of Cell C, we want to extend our sincerest apologies for the negative experience that you had with our customer service.
The matter has been escalated and our team will be in touch to assist.
^NS
Best regards,