CC
Carissa Compion-Coetzee

1 reviews | Active since Jun 2019

25 Jan 2022, 14:39

CELLC is the worst ever!!!!!!!!!!!

Cell C refuses to cancel my contract. They refuse to let me speak to a supervisor. The lady, Tebogo, I phoned twice. I cannot pass the security questions - which is ridiculous because they are the correct details, and a month ago I phoned with the exact same details. Now they keep throwing me out, I cannot speak to anyone who can assist me. This Tebogo lady put the phone down in my ear, she refused to put me through to a supervisor, she did not give me a chance to talk. I AM VERY UPSET with this useless service. How can I not be assisted?????!!!!!!! So I cannot stop my contract - that expires - because no one wants to assist me!!!!!!!!!!!!!!!!!!!!!!!!!

0
Replies (2)
Cell C
Cell C's reply25 Jan 2022, 15:53
Official
Hi Carissa

Thank you for reaching out.

Our support team will be in touch.

^NH
CC
Carissa Compion-Coetzee's update26 Jan 2022, 11:32
Reviewer Update
Thank you so much for assisting me Moses Mafikeng. (I hope I have your surname correct). You were very fast and helpful. Solved the issue for me telephonically in a matter of minutes.