1 reviews | Active since Nov 2011
CellC is the absolute msot pathetic service and network.
I wish I could score Cell C a solid 0. To say the service is pathetic could be considered a compliment. To stay with them and find signal is nigh on impossible and to cancel said contract (and pay for the cancellation due to their pathetic network and service) is even more difficult. Anyone that might have considered making use of this service please note that there is mostly no signal, to speak to someone to advise or assist is a no go, when you attempt to cancel the contract you pay a cancellation fee and then once paid YOU have to call them to ask if your funds reflect. Low and behold you cannot share the POP to use as proof, oh no not for the almighty CELLC. No, No, you will call back 24hours later hoping that the amazing person on the line actually knows how to use their own systems and can find/see your payment. And this dear friend, is a lovely dance you will be doing with this pathetic service provider until the Kingdom comes! Do not, I repeat. Please DO NOT fall for their marketing and sign up! You will be stuck for life!
Thank you for contacting us.
We’re truly sorry to hear about your experience and the frustration it has caused. This is not the standard of service we strive to provide, and we take your feedback very seriously.
We’d like to review the ticket you recently logged with us, including the network challenges, the cancellation process, and any unresolved matters regarding your payment. We have referred the matter to our support team and you will be contacted soon with feedback.
Regards,
Cell C | TN
Thank you for contacting us.
We’re truly sorry to hear about your experience and the frustration it has caused. This is not the standard of service we strive to provide, and we take your feedback very seriously.
We’d like to review the ticket you recently logged with us, including the network challenges, the cancellation process, and any unresolved matters regarding your payment. We have referred the matter to our support team and you will be contacted soon with feedback.
Regards,
Cell C | TN
