1 reviews | Active since Oct 2013
CELLC is such a disappointment and have a don't care attitude towards their customers
If I could provide a zero rating I would. After I loaded a social media complaint I was contacted by Nhlanhla this was in June for a complaint not yet resolved since 19th May. Needless to say I have more issues than anything else, being billed for handsets not yet received and an upgrade which I have not concent to. Is this not *****? The TL Vusi never gets back to you and is always in meetings and my complaint is still not resolved. I need answers and the call center sends you from puller to post, as they don't even know what's happening. I have spent so much of my own time and energy trying to sort out CellC's mess and they just have an I don't care attitude. It's been 3 months now. Please sort out my complaint once and for all. CELLC is such a disappointment 😞
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Thank you for getting in touch with us.
Please accept our sincere apologies for the unpleasant experience. We would like the opportunity to rectify this situation and help make it right for you.
Please expect our call for further assistance.
^DA
