Cellc is starving my family due to incompetency

7 months later the same issue exist, still no email statement or invoice for my contract - cell c you are by far the most useless SP i have dealt with you have surpassed Voda - well done. This is clearly a system issue but I keep getting *****ed by you and your lies. you have no idea what you doing and care that cell c made my family starved in October due to incompetency, no accountability. we starved in October because you went and made changes without informing the customer. Infoslip shows that the last time i was issued/sent an invoice/statement was in May including email statement. Right now I am speaking to Nadien Booyfen the supervisor and she claims cellc does not do that. then please explain to me how is it that i have been receiving my invoice/statement since day 1 of signing up with you. This is a complete breach of trust and contract as I stipulated how I want my statements/invoices from you to be sent to my mailbox. DONT USE CELLC THEY MAKE PROMISE THEY CANNOT KEEP - i did not sign a contract with infoslip i signed with cellc . Now I am being told about backoffice needs to check that i receive my statements/invoice to my mailbox. mY FAMILY is going to starve in december because cellc is slacking after 7months querying the same thing -it seems they did nothing at all. Calling out all South Africans - if you don't want to starve DON'T USE CELLC SERVICES THEY THEMSELVES DONT EVEN UNDERSTAND HOW THEIR OWN SYSTEMS. I want to cancel my services with you I am done trying to get this resolved by a bunch of accoutable idiots - your supervisor useless and you call centre are even worse - 7 months later you still don't why you have stopped sending me my invoices/statements on the 1st of each - the last time i received 1 was in May 2018.???? You have fixed absolutely nothing your bunch ***** - you have *****ed with my profile ....Please note should cellc not be able to claim their monthly installed come end of November 2018 you should know that you are responsible as i missed my deadline to submit claims with my employer and YOU WILL NOT DISCONNECT MY LINES because again you did not do your job. I was told last month all this was resolved in October and I am back at square - please give me 1 good reason why I should funnel money into your business???????Get cancellation to call me now I Am with CellC I would rathet try MTN or Rain.