AH
Ashlee H

1 reviews | Active since Sept 2021

15 Sept 2021, 19:32

Cellc is ridiculous

My dad passed away on the 09/01/2021. He got a contract with cellc and after his passing, i have been to the store in pietermaritzburg, to try and cancel the contract with no joy. I have phone cellc and emailed all the documentation and i was told in order to cancel i must R8000 some change. In todays world with covid and employment who has that kind of money lying around. Please assist as they are billing everymonth. According to statement that is emailed and is accummalating. I am worried they dont send attorneys and my mum cant afford that as she is a pensioner.

0
Replies (8)
Cell C
Cell C's reply15 Sept 2021, 20:16
Official
Hi Ashlee 

We are sorry to hear about your loss. 

Kindly forward the documents to ***. We will assist. 

^NT

Best regards,

AH
Ashlee H's update15 Sept 2021, 20:52
Reviewer Update
Where do i email to
AH
Ashlee H's update15 Sept 2021, 20:53
Reviewer Update
I emailed to cellc
Cell C
Cell C's reply15 Sept 2021, 21:13
Official
Did you sent it to ***? 

^NT

Best regards,

AH
Ashlee H's update16 Sept 2021, 04:55
Reviewer Update
Hi goodday. I have sent it at 04:54am. 16/09/2021. Thank you
Cell C
Cell C's reply16 Sept 2021, 11:16
Official
Hi Ashlee

Noted. We'll be in touch.

^SM

Best regards,

AH
Ashlee H's update05 Oct 2021, 12:32
Reviewer Update
Hi SM from cellc. It going almost a month and still no one fromcellc has contacted or assisted me. Can i get some feed back. Thanks
AH
Ashlee H's update06 Oct 2021, 15:57
Reviewer Update
Hi good day. You sent me emails saying yourll will be in touch, but till now i havent received a telephone call explaining what is happening?