Cellc is loosing it
<p>After being a loyal customer for 13 years I think I deserve better treatment. After informing them in writing that im no longer employed they still go on debiting my account as and when they feel like. I'm very unhappy. A debit order ob the 14th which luckily went through and another one on the 16th. Why the second one because it's not the 25th which is the agreed debit order date. This is not acceptable and unprofessional. You really are f**up</p>
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Replies (4)
Cell C's replyOfficial
19 Sept 2016, 08:13Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply19 Sept 2016, 08:13
Official
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
19 Sept 2016, 15:27Mpho has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply19 Sept 2016, 15:27
Official
Mpho has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
's updateReviewer Update
03 Nov 2016, 16:23After the call and a promise that my matter will be attended to. Nothing still. But it's one debit order after the other
's update03 Nov 2016, 16:23
Reviewer Update
After the call and a promise that my matter will be attended to. Nothing still. But it's one debit order after the other
Cell C's replyOfficial
09 Nov 2016, 15:32Thank you for posting to us.
A follow up request has been sent and feedback will be provided. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply09 Nov 2016, 15:32
Official
Thank you for posting to us.
A follow up request has been sent and feedback will be provided. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,