KC
Kurhula C
1 reviews | Active since Jul 2012
20 Oct 2015, 11:58
CellC is ignoring me
It has been a month now since have launched my complain with CellC and there is no sign that they are willing to help me. I have free minutes which suppose to allow me make free CellC to CellC callz and expire on the 30 December 2015. They stopped working and have lodged a complain to CellC to fix it but it seems as they are not willing to help. I spoken to several consultants making empty promises. At some stage some superior by the name of Moses Mo***eng promised to sort my matter , he gave me his email. He is now nowhere to be found and ignoring my emails. It worries me to pay for the calls I supposed to be not calling
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Cell C's replyOfficial
20 Oct 2015, 12:08Hello Kurhula,
We are not proud of the poor service that you have received in this regard.
We apologize for the inconvenience caused and assure that this will be given priority. A follow up request has been sent and a resolution will be provided. Do expect communication from one of our team members soon.
Regards
Cell C | PN
We are not proud of the poor service that you have received in this regard.
We apologize for the inconvenience caused and assure that this will be given priority. A follow up request has been sent and a resolution will be provided. Do expect communication from one of our team members soon.
Regards
Cell C | PN
Best regards,
Cell C's reply20 Oct 2015, 12:08
Official
Hello Kurhula,
We are not proud of the poor service that you have received in this regard.
We apologize for the inconvenience caused and assure that this will be given priority. A follow up request has been sent and a resolution will be provided. Do expect communication from one of our team members soon.
Regards
Cell C | PN
We are not proud of the poor service that you have received in this regard.
We apologize for the inconvenience caused and assure that this will be given priority. A follow up request has been sent and a resolution will be provided. Do expect communication from one of our team members soon.
Regards
Cell C | PN
Best regards,