BS
Ben S

1 reviews | Active since May 2019

30 Mar 2020, 15:13

Cellc is **********

I contracted with Cellc 2 years ago a for 20 gigs day time and 20 gigs night time (with the additional 10 day and 10 night being free hence 20/20). However, I have only been getting 10gigs for R320.00 last 12 months and R300.00 first 12 months. I called Cellc multiple times and asked for a investigation with no case being captured by consultants or feedback given for over 12 months. Furthermore, upon cancellation of my contract I was told my data would remain until finished then it did not, my router stopped working completely on the 22nd of March 2020. Cellc has basically ****** money from me for the past 24 months. When I tired not to pay them by reversing my debit orders I was reported to the credit bureau. Cellc is completely ********** and has been breach the consumer protection act for the life of my contract.

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Replies (1)
Cell C
Cell C's reply30 Mar 2020, 16:05
Official
Good day Ben 

Thank you for contacting Cell C. 

We apologize for the unpleasant experience that you have had with us. 

Our team will make contact with you to assist. 

^MP 

Best regards,