FVG-K
Fazielah Van Graan - Khondker
1 reviews | Active since Dec 2022
28 Nov 2023, 09:47
cellc is bad they *****
This cellc people is very poor as they ***** my money from my airtime and they cannot do anything about that how does that work been talking explaining to them my airtime just went missing of R150 even the the staff could not help me
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
28 Nov 2023, 11:40Dear Fazielah Van Graan - Khondker
Thank you for reaching our regarding this matter,
Please note that your bonus airtime validity period is 24 Hours and unfortunately it has expired.
Regards
Cell C | TD
Thank you for reaching our regarding this matter,
Please note that your bonus airtime validity period is 24 Hours and unfortunately it has expired.
Regards
Cell C | TD
Best regards,
Cell C's reply28 Nov 2023, 11:40
Official
Dear Fazielah Van Graan - Khondker
Thank you for reaching our regarding this matter,
Please note that your bonus airtime validity period is 24 Hours and unfortunately it has expired.
Regards
Cell C | TD
Thank you for reaching our regarding this matter,
Please note that your bonus airtime validity period is 24 Hours and unfortunately it has expired.
Regards
Cell C | TD
Best regards,
FVG-K
Fazielah Van Graan - Khondker's updateReviewer Update
28 Nov 2023, 12:47I know it's only for 24hours been buying this airtime for long time now I did purchase 400min for R135 and it was never loaded onto my phone wht I want to know where my minutes to any network and don't reply like I'm stupid please I will post anther review
FVG-K
Fazielah Van Graan - Khondker's update28 Nov 2023, 12:47
Reviewer Update
I know it's only for 24hours been buying this airtime for long time now I did purchase 400min for R135 and it was never loaded onto my phone wht I want to know where my minutes to any network and don't reply like I'm stupid please I will post anther review
Cell C's replyOfficial
28 Nov 2023, 13:14Thank you for the response.
Please note that the rewards airtime can only be used for local voice calls, SMS and data usage. It does not allow for bundle purchases, e.g Data, Voice or SMs Bundles.
We experienced a system error whereby a certain number of customers were able to make purchases but we were able to pick it up and it has since been resolved.
Regards
Cell C |TD
Best regards,
Cell C's reply28 Nov 2023, 13:14
Official
Thank you for the response.
Please note that the rewards airtime can only be used for local voice calls, SMS and data usage. It does not allow for bundle purchases, e.g Data, Voice or SMs Bundles.
We experienced a system error whereby a certain number of customers were able to make purchases but we were able to pick it up and it has since been resolved.
Regards
Cell C |TD
Best regards,