CELLC IS AT IT AGAIN!!! WHAT A DISSAPOINTMENT

AFTER NUMEROUS PROBLEMS WITH THIS PROVIDER I KEEP ASKING MYSELF WHY I HAVENT CHANGE CELLPHONE PROVIDERS BY NOW!!!!<br> MY WIFE HAD MADE A DEPOSIT A FEW MONTHS BACK FOR MY CELL INSTALMENTS. AFTER RECEIVING AN SMS SAYING OUR ACCOUNT WAS IN ARREARS, I CONTACTED CELL C ONLY TO REALISE THAT SHE HAD USED A WRONG REFERENCE. MISTAKE ON OUR PART..... BY I THEN WENT ON TO PROVIDE THE AGENT WITH ALL THE RECEIPT DETAILS SO THAT THEY MAY TRACE THE PAYMENT. ANY PERSON WHO KNOWS THEIR JOB PROPERLY WOULD BE ABLE TO ISOLATE THIS PAYMENT I'M SURE. THEY CONFIRMED ALL WAS IN ORDER TELEPHONICALLY. WE THEN PAID THE NEXT FEW INSTALMENTS REFLECTING THE CORRECT REFERENCE. ALL WAS WELL & GOOD UNTIL I WENT TO UPGRADE ONE OF MY THREE CONTRACTS THAT I HAVE WITH CELL C. (WHAT A FOOL I AM!!!) ONLY TO BE TOLD AND I QUOTE \YOUR UPGRADE HAS BEEN DECLINED DUE TO YOUR ACCOUNT BEING IN ARREARS. WE ARE UNABLE TO DO ANYTHING AT THIS STAGE BECAUSE IT HAS BEEN HANDED OVER TO THE ATTORNEY'S\". IF I HAD BEEN ANYMORE FRUSTRATED I WOULD OF BURST A BLOOD VESSEL.... ANYWAY I TRIED CONTACTING THE ATTORNEYS TO SORT THIS MATTER OUT. TO MY ANNOYANCE I WAS PUT FROM PILLAR TO POST WITHOUT RECEIVING ANY HELP. I'M AT WITS END WITH CELL C"