1 reviews | Active since Mar 2009
CellC is an absolute disgrace!!!!
I received an SMS on the 1 May stating that I had been registered for the Get More Service. I didn't register for the service. <br> <br> I contacted the CellC customer Services department and reported it. That was a struggle on its own because cellc tried to deflect any responsibility. I reported it to CellC and the company that provides the Get More service and they said it was an error and it would be resolved.<br> <br> Two weeks later I received my monthly statement and the service was being charged to my account. I immediately sent an email to CellC customer service demanding that this be resolved. <br> <br> CellC haven't had the professional courtesy to respond to my email.<br> <br> CellC is an absolute disgrace!!!!<br> <br>
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
