1 reviews | Active since Apr 2026
CellC is a *****
CellC is my nightmare and they don't even allow me to cancel that stupid contract, we have agreement they can debit their money on 1st but its been 3 months now they are taking money on 2nd so that they take extra R70 for late payment while on 1st there's money to be debited, I'm suppose to pay R217 now they are taking R287.15.
Yesterday I called them about this issue telling them there's money why is not debited they said it's debited but on my account is not so I asked for Easypay number for my account then I paid R220 today now I receive message that CellC is trying to debit R287 again and I use discovery for every transaction failed they charge R15 so now already I'm on R90 because of CellC and their *****. Sadly I lost my job and CellC is busy f*****g me up, tired of this CellC
Thank you for reaching out and sharing your experience. We sincerely apologise for the stress and inconvenience this situation has caused, especially given your current circumstances. We completely understand how frustrating this must be, and we want to help resolve it as quickly as possible.
Our support team will take the following steps telephonically to assist you:
-Review your account and payment history to identify why the debits are not processing on the agreed date.
-Investigate any discrepancies, including late payment charges and duplicate debits.
-Initiate corrections to ensure your account reflects the correct amounts and prevent any further unnecessary charges.
-Provide confirmation once the matter has been fully resolved.
We are committed to rectifying this issue and ensuring your account is managed correctly. Your patience and understanding are greatly appreciated while we work to resolve this matter.
Cell C | BMT
Thank you for reaching out and sharing your experience. We sincerely apologise for the stress and inconvenience this situation has caused, especially given your current circumstances. We completely understand how frustrating this must be, and we want to help resolve it as quickly as possible.
Our support team will take the following steps telephonically to assist you:
-Review your account and payment history to identify why the debits are not processing on the agreed date.
-Investigate any discrepancies, including late payment charges and duplicate debits.
-Initiate corrections to ensure your account reflects the correct amounts and prevent any further unnecessary charges.
-Provide confirmation once the matter has been fully resolved.
We are committed to rectifying this issue and ensuring your account is managed correctly. Your patience and understanding are greatly appreciated while we work to resolve this matter.
Cell C | BMT
We sincerely appreciate your feedback.
We are delighted to hear that Ntebaleng was able to assist you in a professional, patient, and helpful manner. Your kind words will be shared with her and the team.
Thank you for taking the time to recognize her efforts.
Regards,
Cell C | MMa
We sincerely appreciate your feedback.
We are delighted to hear that Ntebaleng was able to assist you in a professional, patient, and helpful manner. Your kind words will be shared with her and the team.
Thank you for taking the time to recognize her efforts.
Regards,
Cell C | MMa