CellC ****ing people

Item: Cell C
Rating: 1
Author: RENEILWE N

CellC is trying to **** me. When i upgraded to a new contract the qoutation said i will be paying R299 its been two months now and for the 2nd month they want to debit R467. Which the 1st month they said it was for old contract and new contract... Now they want to continue billing me the same amount for the duration of the contract.

Helpful (0)

Replies (3)

Cell C's replyOfficial

08 Jan 2024, 09:33

Dear Reneilwe Ntsoane Thank you for contacting Cell C regarding your Cell C account.

Please receive our apologies for the unpleasant experience received thus far,

The matter has been escalated for further assistance, please expect a call from us to assist. Regards
Cell C | MN

Best regards,

Cell C's reply08 Jan 2024, 09:33

Official

Best regards,

RENEILWE N's updateReviewer Update

08 Jan 2024, 12:05

*** 😒 you sent me an sms saying you cannot get hold of me... I have been contacted you call centre without no help...your agents are as useless as your self help services...

If you don't sort out this mess.. i am cancelling my contract ASAP

RENEILWE N's update08 Jan 2024, 12:05

Reviewer Update

Cell C's replyOfficial

08 Jan 2024, 12:40

We have emphasized the importance of resolving this matter promptly to our team, and we will contact you with an update soon.

Regards
Cell C | MN

Best regards,

Cell C's reply08 Jan 2024, 12:40

Official

We have emphasized the importance of resolving this matter promptly to our team, and we will contact you with an update soon.

Regards
Cell C | MN

Best regards,