CellC incorrect billing

<p>Last year I took out an account with CellC that was an estimate of R370 per month before my extra data use and phone calls. In the month of June 2017 I got a bill that was R2000 higher than the months before. I requested a billing statement. I found out that I got charged for buying 1GB x10 in one day (17th June). After phoning Cell C customor Careline I got the scripted response that they will not be able to assist me but that I need to be referred to a different department and that the telephone operator will open an incorrect billing case. I stopped my debit order until the case was sorted out. Today (7th July) I received a SMS that they will be closing my line till proof of payment is faxed to Cell C. I phoned Cell C again and once again got the scripted response of the telephone operator telling me she will open up a incorrect billing case but that my line might be closed down in the next 48 hours because it takes 7 working days to sort out this problem. I appreciated the assistance of the telephone operators but very dissipointed with the service I received from Cell C</p>