CELLC - *********** SERVICE AND *****ING MONEY

Ok where to begin. My NEW LTE router has not been working since middle April. I have called over 20times and NO call was logged once!!!!!!!!!!!!! They took the data 32gigs that I was unable to use due to a Cell C LTE Network issue and still haven't refunded me. After numerous calls about all the issues today I received a call from them telling me only one call was logged and on the incorrect address as well........ A MONTH AFTER THE FACT!!!!!!!!!!!! I have to keep paying for services unable to be used and then the call centre agents has the nerve to get arrogant with me because THEY DO NOT DO THEIR JOBS!!!!!! Cell C is *****ing money and nobody does their job and you are expected to call in with issues and trust that they will follow through.

This is the most pathetic service I have received in the 12years I have been a customer and I will not keep paying for incompetence and them *****ing my data and money!!!!!!!!!