CELLC - IN BREACH OF CONTRACT

CELLC - IN BREACH OF CONTRACT

2 Months back I upgraded my cellc contract. My package minutes, sms, data, black data.

1st case number with cellc: ********** 669 I was not getting my black data, 2GB daily on the start of my contract mid October. After days of calling and speaking to many call centre agents, finally the issue was resolved and I was receiving my black data.

2nd case number with cellc: ********** 287 As of beginning December, I again am no longer receiving my black data. I reported the case to cellc on 6/12/2018 and requested my contract to be cancelled.

Cellc again wants to 'resolve the matter.'. I refuse, why should I spend days and hours on the line every month to insist on what I promised. I've been dealing with different call centre agents, supervisors, trainee managers.

Cellc you are in breached my contract. Now you want me to pay committment fee and outstanding monies for the device R5000+.