CellC, I have lost faith in you,

I have been a customer of CellC on contract for the past 6 years and never have I received bad service from them, however, in the last 2 years they have given me countless issues which have left me gravely disappointed in the network provider. I have resorted to using a different network which to date has given me the best network. I have requested settlement amounts multiple times on my account but have received no response as the service provider never responds to mails and when I call in then the lines are either busy or the agent on the other side is *********** of handling the inquiry. I feel let down by the network and will never return to it again. I advise other users to also do the same as the service is immensely bad.