FH
Fiona H

1 reviews | Active since Apr 2025

25 Apr 2025, 12:51

CellC Huawei cellphone contract successfully canceled as requestef

After telling my story on Hellopeter about my unhappiness with a telephonic, 3-year contract purchase of a Huawei phone, CellC has collected the phone and has informed me, this morning, that the contract will be canceled. I am extremely happy with this outcome and have taken rather a CellC contract on a Samsung phone that suits my user preferences.

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Replies (1)
Cell C
Cell C's reply25 Apr 2025, 13:02
Official
Dear Fiona,

Thank you for taking the time to share your review on Hellopeter. We are delighted to hear that your issue was resolved to your satisfaction and that you are now happy with your new Samsung contract.

Your feedback is incredibly valuable to us, and we truly appreciate your patience as we worked to address your concerns. At Cell C, we are committed to providing solutions that best suit the needs of our customers, and your positive experience is a great reminder of why we strive to improve every day.

If there’s anything more we can do to enhance your experience, please don’t hesitate to reach out.

Thank you for choosing Cell C

Kind regards,
Cell C | NZ