CELLC HUAWEI CARE

<p>Good Day</p> <p>On the 23/02/2017 A CELL PHONE WAS BOUGHT HUAWEI P8 .</p> <p>On the 08/08/2017 (08 AUG 17)the phone just stopped working no damage done just not working touch cant type cant do anything,</p> <p>Contacted the call centre got transferred millions of times having to explain myself to illiterate consultants whom refuses to understand what is happening after spelling it out every time im in the wrong department to have the phone picked up.</p> <p>08/09/2017 go into the branch @ Vangate Mall Cape Town spoke to Junaid consultant who was very somewhat helpful who advised that the phone is definitely a technical problem with it.</p> <p>The problem would take up to 15-21 days to be fixed and I would still receive the same problematic device which I will then have to sort out myself,For the time frame of 15-21 days I have to sit without a device because of the product being faulty ,CELL C was unable to get a Courtesy phone for me ,so now how is this my problem that I have to sit without a fone when the product purchased less than 5 months is giving problems.!!!!!!!!!!!!!!!</p> <p>I am extremely unhappy with the service as they are now putting their clients’ needs out the door, I would definitely not recommend HUAWEI BRAND TO ANYONE ,as this was how I got it as everyone had GOOOOOD EXPERIENCES WITH THE PHONE BUT MMMMMMMMMMME NOT ,</p> <p> </p> <p>Please sort out your faulty product or stop making it!</p> <p>Please have me a courtesy phone until this issue is resolved.</p> <p> </p> <p>I do not want to waste more time blabbing about this.</p> <p> </p>