cellc hopeless service

I'm am very dissatisfied with cell c fiber. I cancelled my contract only to find out it was renewed instead. I have been trying to sort this out for over a month with no one, I mean no one that knows what is happening. I call, leave messages, with no feedback.

eventually called supervisor by the name of Jerard always says will get back to me but always seems to have an excuse. I called again today, he is not available, asked as consultant by the name of Chantelle Woodraft to assist with email for his manager Jerome. Her response is cannot gave it out. So how do we get queries resolved. this is so so ridiculous. shows how useless this company is