CellC - have no idea wha'ts going on in their own business

I can't begin to describe how totally confused cellc is, really now. They dont know how to communicate with their clients. Phoned in was due for a upgrade on one number , due for another number 1 feb phoned today to ask if we cant do earlier upgrade on the 1feb number advised me not one of my number is due for a upgrade but 2 months ago it was adviced that one number already are and the other one now ***. get someone withmore than two braincells to phone or otherwise ill cancel my contract with cellc. cant be to much to ask to do a 7days earlier upgrade on my one number.