CELLC GETMORE...................OF YOUR MONEY YES!!(HORRIBLE SERVICE)

I am currently being taken for a sweet ride with Cell C. Let me explain. A few months ago i was her to view my frustrations on not getting the upgrade I should have gotten(view profile).

Now that i have downgraded to a R69.00 a month contract just for data and minutes from July into August. At the same time my previous contract was up and I requested the new R69.00 one I also cancelled my GetMore services. Ever since then I have just lost it with them as CellC is still deducting Getmore fees I have not used since then and I have requested a cancellation every month since, when the debit goes off i see they are still adding that amount every month since August keep in mind it should have been seen to then already. Now I get chucked around when I call Cell C they tell me to contact Getmore as they are separate somehow. When I speak to Getmore they tel me it has been noted but must be processed and I have to contact Cell C as they do the debits. This makes no sense to me as it is a month to month service and I have requested it to get rid of it for months. A few days ago i contacted CellC again they sent me to Getmore again and Getmore says "yes it has been processed and they show a refund should have been payed" yet no refund but I am still debited for a service I don't use and didn't want since JULY! I am so frustrated that they have no problem signing you up and taking your money but when you as a customer needs to be sorted out nothing,NOTHING is being done. As of end of October I was again debited for Getmore!. Please guys if you can avoid CellC and Getmore please do so. A few years ago they would care now they just dont. Keep in mind I record my own calls and will make a lovely video story tale of my whole ordeal that is still on going and uploading it to all my handles soon keep a lookout.