CellC Getmore *****ing people's money

I am a cellc customer and I am happy with CellC itself, but Getmore is making my life hell. I have for cancellation for 3 months now and i am trying to cut debit orders to save money because of lockdown. i have called twice this week and sent an email and i keep getting promised someone will call me back. your service is extremely unprofessional. I feel like you are ignoring my requests completely because you are trying to take my money. I REGRET EVER SIGNING UP WITH GETMORE. and now you are making me regret signing up with CellC because you are making them look bad. STOP *****ING MY MONEY and cancel the contract like you promised you would 3 MONTHS AGO. why do you have people in customer service WHO DON'T TAKE THEIR JOBS SERIOUSLY????3 months of debit orders have gone off and rightfully you should give me a refund like a respectable company would, but you probably won't because you clearly don't respect your clients.