MC
M. C.
1 reviews | Active since Nov 2021
05 Nov 2025, 11:24
CellC GETmore REFUND!
I have been a loyal customer for over 13 year..I have had so many issues with customer service over the years but continued to stay.I signed up for CellcGetmore many years ago..at least 5 years ago-I requested for this to be cancelled. I have been on a sim only contract for over 6 years and today I was told by a consultant this was never cancelled.I have called more than 8 times and hold for 10-15 minutes but never goes through.. I want my money back and i want this contract cancelled.
Helpful (0)
Replies (6)0
Replies (6)
Cell C's replyOfficial
05 Nov 2025, 11:32Dear M. C.,
Thank you for getting in touch.
We sincerely apologize for the inconvenience and frustration caused. We’ve referred your query to our dedicated team for urgent review, and we’ll be in touch to assist further with the Cell C GetMore cancellation and your refund request.
We appreciate your loyalty over the past 13 years and are committed to resolving this matter to your satisfaction.
Kind regards,
Cell C | TM
Thank you for getting in touch.
We sincerely apologize for the inconvenience and frustration caused. We’ve referred your query to our dedicated team for urgent review, and we’ll be in touch to assist further with the Cell C GetMore cancellation and your refund request.
We appreciate your loyalty over the past 13 years and are committed to resolving this matter to your satisfaction.
Kind regards,
Cell C | TM
Best regards,
Cell C's reply05 Nov 2025, 11:32
Official
Dear M. C.,
Thank you for getting in touch.
We sincerely apologize for the inconvenience and frustration caused. We’ve referred your query to our dedicated team for urgent review, and we’ll be in touch to assist further with the Cell C GetMore cancellation and your refund request.
We appreciate your loyalty over the past 13 years and are committed to resolving this matter to your satisfaction.
Kind regards,
Cell C | TM
Thank you for getting in touch.
We sincerely apologize for the inconvenience and frustration caused. We’ve referred your query to our dedicated team for urgent review, and we’ll be in touch to assist further with the Cell C GetMore cancellation and your refund request.
We appreciate your loyalty over the past 13 years and are committed to resolving this matter to your satisfaction.
Kind regards,
Cell C | TM
Best regards,
MC
M. C.'s updateReviewer Update
12 Nov 2025, 13:49On Thursday a consultant called me and promised a call back on Tuesday...Today is Wednesday???
MC
M. C.'s update12 Nov 2025, 13:49
Reviewer Update
On Thursday a consultant called me and promised a call back on Tuesday...Today is Wednesday???
Cell C's replyOfficial
12 Nov 2025, 15:54Dear M. C.,
Thank you for bringing this to our attention.
We sincerely apologize for the delay and any inconvenience caused. We understand how frustrating it can be when a promised call back does not happen on time.
Please be assured that we are escalating your matter and will follow up to ensure that a consultant contacts you promptly.
Thank you for your understanding, and we truly value you as our customer.
Regards,
Cell C | MMa
Thank you for bringing this to our attention.
We sincerely apologize for the delay and any inconvenience caused. We understand how frustrating it can be when a promised call back does not happen on time.
Please be assured that we are escalating your matter and will follow up to ensure that a consultant contacts you promptly.
Thank you for your understanding, and we truly value you as our customer.
Regards,
Cell C | MMa
Best regards,
Cell C's reply12 Nov 2025, 15:54
Official
Dear M. C.,
Thank you for bringing this to our attention.
We sincerely apologize for the delay and any inconvenience caused. We understand how frustrating it can be when a promised call back does not happen on time.
Please be assured that we are escalating your matter and will follow up to ensure that a consultant contacts you promptly.
Thank you for your understanding, and we truly value you as our customer.
Regards,
Cell C | MMa
Thank you for bringing this to our attention.
We sincerely apologize for the delay and any inconvenience caused. We understand how frustrating it can be when a promised call back does not happen on time.
Please be assured that we are escalating your matter and will follow up to ensure that a consultant contacts you promptly.
Thank you for your understanding, and we truly value you as our customer.
Regards,
Cell C | MMa
Best regards,
MC
M. C.'s updateReviewer Update
14 Nov 2025, 09:12Today is FRIDAY-Still no feedback.
I have called the number 10 times and no answer.
Pathetic!
I have called the number 10 times and no answer.
Pathetic!
MC
M. C.'s update14 Nov 2025, 09:12
Reviewer Update
Today is FRIDAY-Still no feedback.
I have called the number 10 times and no answer.
Pathetic!
I have called the number 10 times and no answer.
Pathetic!
Cell C's replyOfficial
14 Nov 2025, 17:23Dear M. C.
Thank you for getting in touch.
We understand your frustration and apologize for the inconvenience caused.
Please note that our support team has contacted you and provided feedback in line with the update received from GetMore,
Should you require any further assistance, we remain available to help.
Regards, Cell C | MN
Thank you for getting in touch.
We understand your frustration and apologize for the inconvenience caused.
Please note that our support team has contacted you and provided feedback in line with the update received from GetMore,
Should you require any further assistance, we remain available to help.
Regards, Cell C | MN
Best regards,
Cell C's reply14 Nov 2025, 17:23
Official
Dear M. C.
Thank you for getting in touch.
We understand your frustration and apologize for the inconvenience caused.
Please note that our support team has contacted you and provided feedback in line with the update received from GetMore,
Should you require any further assistance, we remain available to help.
Regards, Cell C | MN
Thank you for getting in touch.
We understand your frustration and apologize for the inconvenience caused.
Please note that our support team has contacted you and provided feedback in line with the update received from GetMore,
Should you require any further assistance, we remain available to help.
Regards, Cell C | MN
Best regards,
Cell C's replyOfficial
19 Nov 2025, 12:39Dear M.C
Thank you for getting back to us.
According to our records, the case was closed as you declined the 6-month credit offer.
Cell C | NT
Thank you for getting back to us.
According to our records, the case was closed as you declined the 6-month credit offer.
Cell C | NT
Best regards,
Cell C's reply19 Nov 2025, 12:39
Official
Dear M.C
Thank you for getting back to us.
According to our records, the case was closed as you declined the 6-month credit offer.
Cell C | NT
Thank you for getting back to us.
According to our records, the case was closed as you declined the 6-month credit offer.
Cell C | NT
Best regards,