mS
morne S

1 reviews | Active since Mar 2014

16 Nov 2015, 08:07

Cellc Getmore,even if you cancel we still bill you

I've called cell c getmore to cancel my subscription on the 4th August 2015.<br> once again I had to call them after i've been billed on the 2nd September2015.<br> after waiting a month I saw that I was billed again for the cell c getmore service. so I called getmore on the 29th September to cancel again!.<br> <br> I saw that the end of October I was billed again for the getmore services!! I called Cell c getmore once again on the 2nd November to cancel. I was told the email is sent to management and I will be getting emails from management. <br> <br> to this day still nothing has happened. will cellc reimburse me for the lost money's or do I just need to accept that a network provider just took me for a fool.<br> <br> ***

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Replies (1)
Cell C
Cell C's reply16 Nov 2015, 11:49
Official
Hello enrom,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN