TK
Timothy K

1 reviews | Active since Dec 2016

05 Jan 2017, 12:13

Cellc getmore

<p>I posted my issue last week regarding cell c get more. That they were still taking money from my account even after i have closed the accound with them. I spoke to a guy called Skhumbuzo from cell c head offices and he told me he will get back to me regarding the issue after 2hours on that day he called and will let me know how much i will receive and all that. Until today, i got nothing, I mean i have never used this getmore thing and now I have to struggle to get my money back. This is just not right. I will keep reporting this issue until something is done about it, and even if i had to take legal actions regarding this, i will.</p> <p> </p> <p>Can somebody help me with this issue.</p>

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Replies (2)
Cell C
Cell C's reply05 Jan 2017, 12:19
Official

Thank you for bringing this matter to our attention.

We apologise for the manner in which this matter was handled and for the inconvenience caused.

One of our team members will follow up on this matter and assist. Do expect communication.

Regards

Cell C | DA

Best regards,

TK
Timothy K's update05 Jan 2017, 13:47
Reviewer Update

Thank you very much to Skhumbuzo from cellc. The get more account closed and everything is normal now. Thanks Cell c