CELLC ********** deductions

I am not a Cell C client. But a victim of ***** on a contract I never took out. Cell C does not take calls on ***** issues & hide behind emails that they never respond. I shudder to think how you treat your clients? I sent my Affidavit, ID & bank statements email 3 times. No response or call back whatsoever. No wonder Cellc is failing business, Be WARNED if you plan to take up any of Cell C products! Nobody cares. Kindly resolve this ***** issue urgently