CellC ***** Department

Good Day hellpeter,

This really annoys me because ***** really affects people's lives; and companies are not helpful at all.

Last year in June I discovered that my credit score had gone down so I investigate; only to discover I have a CellC account on my profile. I immediately called their customer service. I told them that I have never opened an account with them and I don't have a cell phone contract withany provider.

I requested for their assistance in making sure that this is rectified. Their asked me to email a few documents to their ***** department and I did immediately. A week passed no response I called again same story; only our ***** department can assist you. I emailed CellC ***** department asking for feedback back. I called CellC customer service to please put me through their ***** department. "Ma'am we cannot, please email them".

Till today CellC has not called me back nor responded to my million emails.

At the same breath my credit score is being damaged because of missed payments. I have worked so hard to keep my credit score well maintained. CellC it's been 6 months. It would be nice if your ***** department would do their job and resolve my query this century please.

Thank you

Annoyed Human Being